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CALL RECORDING

Call recording can be mandatory in some fields, such as financial transactions governed by the Financial Services Authority (FSA). It is often advised when not mandatory.
In industries that deal in perishables and where customer orders and instructions can change swiftly, such as transport or FMCG, call recording can provide swift verification to your own team, help avoid errors and provide swift dispute resolution without rancor or legal redress.
Call recording used to be prohibitively expensive for all but the largest organisation. Happily our digital version is available on a per user basis, uses 'normal' servers to store data, offers flexible search and recovery without the potential to tamper with 'evidence'. It has governmental grade approval. When combined with our offsite backup system it provides and excellent means to keep your business compliant and diligent

BT reseller & wholesaler |
 An Avaya partner for 10 years |

15+ Years Microsoft |
For further information call us on 01480 446480,or click below.
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