Optimizing IT as an effective strategic resource

achieving strategic IT targets  

If NASA's rocket scientists were dropping everything to fix and
service its motor vehicles, it wouldn't have got to the moon.

Information technology is now so strategically important to most businesses that it's often the biggest contributor to competitive differential. It can also be the best route to improving profitability.

Which means that IT has to be optimised to deliver these and focus on your core business issues. If your IT team is constantly fire-fighting user issues, maintaining printers, visiting remote sites to undertake maintenance, you either need more people or they're not going to deliver.

Employing bespoke IT maintenance staff is usually not economic for all but the biggest of businesses. Even these find that servicing remote sites is usually more efficient when outsourced.

If your IT team's dropping everything to fix and
service things, set your business expectations low.

Service - the route to efficiency  

Key to an efficient effective IT base is hitting strategic objectives and providing a reliable platform on which to conduct today's business.This means that key staff, who understand your business, your systems and IT need to concentrate on these. The peripheral issues and day to day 'problems' should, as much as economically efficient, be delegated, subcontracted or outsourced.

Good service comes in a range of formats, with flexibility. At ABS we offer hardware & software maintenance on servers, desktops, telephone systems and networks. We also service printers, scanners and peripherals. This is typically on a fixed cost basis, where we provide repairs, replacement components and 'loan stock' within the price - to ensure that you continue to function.

Flexibility extends to a complete outsourced solution, managed services on key equipment or your complete IT & telephone systems. We can even manage your help desk, or provide one from our own maintenance centre. From here we can also offer Remote Support. We also provide hosted solutions - we have 33,000 sq ft of space, diverse communications, resilient generator and UPS backed power supplies.

Click here to contact us and discuss your needs.